Globe Life Insurance: Talked to * different people about my father's...

A Globe Life Insurance customer review by GetHuman user ~anonymous two from November 10th, 2017

Background on ~anonymous two 's case

GetHuman: ~anonymous two - can you tell our other Globe Life Insurance customers when your case took place?
~anonymous two : Yeah. It was morning, on November 6th.
GetHuman: Did you reach out to Globe Life Insurance, and if so, how?
~anonymous two : I used the 800-654-5433 number I found for on the GetHuman Globe Life Insurance customer phone number page I was on: Globe Life Insurance Customer Service Phone Number
GetHuman: And which of these common Globe Life Insurance customer issues best describes the reason you wanted to talk to them?
Shows ~anonymous two a list of common Globe Life Insurance problems
~anonymous two : "Change my policy" was why I was trying to call.

~anonymous two 's review of Globe Life Insurance customer service

GetHuman: So how would you sum up your experience for GetHuman's Globe Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous two : Talked to * different people about my father's ife insurance claim. Told them I needed to pay for his funeral expenses. One rude woman said Globe had ** days to pay a claim. Ended up finding email addresses of top executives at Torchmark (which owns Globe) and emailed all of them. Start with Charles Hudson, president-- *****@***.com. Got the check within two days.
GetHuman: Let's quantify your experience contacting Globe Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Globe Life Insurance problem?
~anonymous two : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous two : I'd give them a five out of five on communication.
GetHuman: And what about Globe Life Insurance's ability to quickly and effectively address your problem?
~anonymous two : For that I would say five out of five.
GetHuman: And finally- any advice for other Globe Life Insurance customers?
~anonymous two : Call them early in the day or late. Don't forget any personal or account information you might need for Globe Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous two taken from his Globe Life Insurance customer service problem that occurred on November 6th, 2017.

Globe Life Insurance

3.11 of 5 stars | 77 reviews
Globe Life Insurance ReviewsGlobe Life Insurance's Phone NumberAll Globe Life Insurance contact infoGeneral Globe Life Insurance customer service info
~anonymous two 's Globe Life Insurance Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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