Globe Telecom: ********** - Agent Cor.**That agent is horrible...
A Globe Telecom customer review by GetHuman user ~Joe Schultz from November 25th, 2017
Background on ~Joe Schultz's case
GetHuman: ~Joe Schultz - can you tell our other Globe Telecom customers when your case took place?
~Joe Schultz: Yes. It was afternoon, on November 21st.
GetHuman: Did you reach out to Globe Telecom, and if so, how?
GetHuman: And which of these common Globe Telecom customer issues best describes the reason you wanted to talk to them?
(Shows ~Joe Schultz a list of common Globe Telecom problems)
~Joe Schultz: "Technical support" was why I was trying to call.
~Joe Schultz's review of Globe Telecom customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Telecom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joe Schultz: ********** - Agent Cor.**That agent is horrible, He*She*It disconnected the chat. That's chat avoidance! *nd one, That stupid agent transfered me to the wrong department. Scripted na nga mga spill ang boplogs pa, terminate nyo na yan!
GetHuman: Let's quantify your experience contacting Globe Telecom. On a scale of 1 to 5, how easy is it go get help on a Globe Telecom problem?
~Joe Schultz: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joe Schultz: I'd give them a two out of five on communication.
GetHuman: And what about Globe Telecom's ability to quickly and effectively address your problem?
~Joe Schultz: For that I would say one out of five.
GetHuman: And finally- any advice for other Globe Telecom customers?
~Joe Schultz: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Telecom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joe Schultz taken from his Globe Telecom customer service problem that occurred on November 21st, 2017.