Go Health Insurance: Looking for Broker services and the rep had no...
A Go Health Insurance customer review by GetHuman user GetHuman-227846 from November 25th, 2017
Background on GetHuman-227846's case
GetHuman: GetHuman-227846 - can you tell our other Go Health Insurance customers when your case took place?
GetHuman-227846: Sure. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Go Health Insurance, and if so, how?
GetHuman: And which of these common Go Health Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-227846 a list of common Go Health Insurance problems)
GetHuman-227846: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-227846's review of Go Health Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Go Health Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-227846: Looking for Broker services and the rep had no idea who to contact. Recommended ***-***-**** and that is sales. NO HELP!
GetHuman: Let's quantify your experience contacting Go Health Insurance. On a scale of 1 to 5, how easy is it go get help on a Go Health Insurance problem?
GetHuman-227846: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-227846: I'd give them a two out of five on communication.
GetHuman: And what about Go Health Insurance's ability to quickly and effectively address your problem?
GetHuman-227846: For that I would say five out of five.
GetHuman: And finally- any advice for other Go Health Insurance customers?
GetHuman-227846: Call them early in the day or late. Don't forget any personal or account information you might need for Go Health Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-227846 taken from his Go Health Insurance customer service problem that occurred on November 24th, 2017.