GoDaddy * naaz, no offense! but i'm fed up with...
A GoDaddy customer review by GetHuman user GetHuman-krupesh from November 29th, 2017
Background on GetHuman-krupesh's case
GetHuman: GetHuman-krupesh - can you tell our other GoDaddy customers when your case took place?
GetHuman-krupesh: Sure. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to GoDaddy, and if so, how?
GetHuman: And which of these common GoDaddy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-krupesh a list of common GoDaddy problems)
GetHuman-krupesh: "Website Support" was why I was trying to call.
GetHuman-krupesh's review of GoDaddy customer service
GetHuman: So how would you sum up your experience for GetHuman's GoDaddy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-krupesh: GoDaddy * naaz, no offense! but i'm fed up with the usual response from your team. i don't think GoDaddy has ever realize the gravity of the situation enough. while i'm here to continue to wait for an explanation and resolution for the mentioned issue, it seems things are taken for granted. can't you please sort this out once for all....? i had very well pointed rather explained this lackadaisical attitude and latency in couple of my emails to GoDaddy and it's unfortunate that not much has moved in the positive direction since then. hoping for quick and efficient dispositions now. moreover, i need escalation matrix of GoDaddy.
GetHuman: Let's quantify your experience contacting GoDaddy. On a scale of 1 to 5, how easy is it go get help on a GoDaddy problem?
GetHuman-krupesh: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-krupesh: I'd give them a three out of five on communication.
GetHuman: And what about GoDaddy's ability to quickly and effectively address your problem?
GetHuman-krupesh: For that I would say two out of five.
GetHuman: And finally- any advice for other GoDaddy customers?
GetHuman-krupesh: Call them early in the day or late. Don't forget any personal or account information you might need for GoDaddy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-krupesh taken from his GoDaddy customer service problem that occurred on November 22nd, 2017.