Never GoDaddy again, their Support is a pile of...
A GoDaddy customer review by GetHuman user ~Disgruntled Customer from November 24th, 2017
Background on ~Disgruntled Customer's case
GetHuman: ~Disgruntled Customer - can you tell our other GoDaddy customers when your case took place?
~Disgruntled Customer: Yeah. It was middle of the night, on November 20th.
GetHuman: Did you reach out to GoDaddy, and if so, how?
GetHuman: And which of these common GoDaddy customer issues best describes the reason you wanted to talk to them?
(Shows ~Disgruntled Customer a list of common GoDaddy problems)
~Disgruntled Customer: "Refund" was why I was trying to call.
~Disgruntled Customer's review of GoDaddy customer service
GetHuman: So how would you sum up your experience for GetHuman's GoDaddy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Disgruntled Customer: Never GoDaddy again, their Support is a pile of dog cra*!!! I cannot even find a live chat. A uselsess phone call had to do. Disgraceful...
GetHuman: Let's quantify your experience contacting GoDaddy. On a scale of 1 to 5, how easy is it go get help on a GoDaddy problem?
~Disgruntled Customer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Disgruntled Customer: I'd give them a four out of five on communication.
GetHuman: And what about GoDaddy's ability to quickly and effectively address your problem?
~Disgruntled Customer: For that I would say three out of five.
GetHuman: And finally- any advice for other GoDaddy customers?
~Disgruntled Customer: Call them early in the day or late. Don't forget any personal or account information you might need for GoDaddy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Disgruntled Customer taken from his GoDaddy customer service problem that occurred on November 20th, 2017.