Gold's Gym: discontinued membership ***** *****. We have a...
A Gold's Gym customer review by GetHuman user GetHuman-pictone from December 8th, 2017
Background on GetHuman-pictone's case
GetHuman: GetHuman-pictone - can you tell our other Gold's Gym customers when your case took place?
GetHuman-pictone: Yeah. It was middle of the night, on December 7th.
GetHuman: Did you reach out to Gold's Gym, and if so, how?
GetHuman: And which of these common Gold's Gym customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-pictone a list of common Gold's Gym problems)
GetHuman-pictone: "None of those really matches why I wanted to contact Gold's Gym that day." was why I was trying to contact.
GetHuman-pictone's review of Gold's Gym customer service
GetHuman: So how would you sum up your experience for GetHuman's Gold's Gym customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-pictone: discontinued membership ***** *****. We have a receipt., They keep billing and have now sent collection notice.
GetHuman: Can you tell the rest of us a bit more from what happened on 12/07/17?
GetHuman-pictone: we want them off our backs.
GetHuman: Let's quantify your experience contacting Gold's Gym. On a scale of 1 to 5, how easy is it go get help on a Gold's Gym problem?
GetHuman-pictone: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-pictone: I'd give them a five out of five on communication.
GetHuman: And what about Gold's Gym's ability to quickly and effectively address your problem?
GetHuman-pictone: For that I would say five out of five.
GetHuman: And finally- any advice for other Gold's Gym customers?
GetHuman-pictone: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Gold's Gym to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-pictone taken from his Gold's Gym customer service problem that occurred on December 7th, 2017.
Gold's Gym
8.70 of 5 stars | 40 reviews
GetHuman-pictone's Gold's Gym Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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