Goldman Sachs: The offices were closed, however a gentleman an...
A Goldman Sachs customer review by GetHuman user ~Nurse Betty from November 19th, 2017
Background on ~Nurse Betty's case
GetHuman: ~Nurse Betty - can you tell our other Goldman Sachs customers when your case took place?
~Nurse Betty: Yes I can. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Goldman Sachs, and if so, how?
GetHuman: And which of these common Goldman Sachs customer issues best describes the reason you wanted to talk to them?
(Shows ~Nurse Betty a list of common Goldman Sachs problems)
~Nurse Betty: "Get financial advice" was why I was trying to call.
~Nurse Betty's review of Goldman Sachs customer service
GetHuman: So how would you sum up your experience for GetHuman's Goldman Sachs customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nurse Betty: The offices were closed, however a gentleman answered and told me the hours and asked me to call tomorrow. He was fairly nice.
GetHuman: Let's quantify your experience contacting Goldman Sachs. On a scale of 1 to 5, how easy is it go get help on a Goldman Sachs problem?
~Nurse Betty: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nurse Betty: I'd give them a two out of five on communication.
GetHuman: And what about Goldman Sachs's ability to quickly and effectively address your problem?
~Nurse Betty: For that I would say five out of five.
GetHuman: And finally- any advice for other Goldman Sachs customers?
~Nurse Betty: Call them early in the day or late. Don't forget any personal or account information you might need for Goldman Sachs to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nurse Betty taken from his Goldman Sachs customer service problem that occurred on November 10th, 2017.
Goldman Sachs
4.00 of 5 stars | 1 reviews
~Nurse Betty's Goldman Sachs Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Goldman Sachs, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Goldman Sachs in any way.