Goldstar: Log On ERROR

A Goldstar customer review by GetHuman user GetHuman-eviemay from December 8th, 2017

Background on GetHuman-eviemay's case

GetHuman: GetHuman-eviemay - can you tell our other Goldstar customers when your case took place?
GetHuman-eviemay: Yes I can. It was afternoon, on November 28th.
GetHuman: Did you reach out to Goldstar, and if so, how?
GetHuman-eviemay: I used a email I found on the GetHuman Goldstar customer service contact info page: Contact Goldstar Customer Service
GetHuman: And which of these common Goldstar customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-eviemay a list of common Goldstar problems)
GetHuman-eviemay: "Refund a Charge" was why I was trying to contact.

GetHuman-eviemay's review of Goldstar customer service

GetHuman: So how would you sum up your experience for GetHuman's Goldstar customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-eviemay: Log On ERROR
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-eviemay: Site will NOT let me log on. It is my email, but it keeps saying ERROR
GetHuman: Let's quantify your experience contacting Goldstar. On a scale of 1 to 5, how easy is it go get help on a Goldstar problem?
GetHuman-eviemay: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-eviemay: I'd give them a five out of five on communication.
GetHuman: And what about Goldstar's ability to quickly and effectively address your problem?
GetHuman-eviemay: For that I would say five out of five.
GetHuman: And finally- any advice for other Goldstar customers?
GetHuman-eviemay: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Goldstar to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-eviemay taken from his Goldstar customer service problem that occurred on November 28th, 2017.

Goldstar

8.80 of 5 stars | 76 reviews

GetHuman-eviemay's Goldstar Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Goldstar, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Goldstar in any way.

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