Golf Galaxy: I have been a customer of the Virginia Beach, V...
A Golf Galaxy customer review by GetHuman user GetHuman-208709 from October 31st, 2017
Background on GetHuman-208709's case
GetHuman: GetHuman-208709 - can you tell our other Golf Galaxy customers when your case took place?
GetHuman-208709: Yes. It was middle of the night, on October 30th.
GetHuman: Did you reach out to Golf Galaxy, and if so, how?
GetHuman: And which of these common Golf Galaxy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-208709 a list of common Golf Galaxy problems)
GetHuman-208709: "Returns" was why I was trying to call.
GetHuman-208709's review of Golf Galaxy customer service
GetHuman: So how would you sum up your experience for GetHuman's Golf Galaxy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-208709: I have been a customer of the Virginia Beach, Va. office for many years and have allways received great service, informed advice and a wide selection of golf clubs*etc...Lawrence Smith
GetHuman: Let's quantify your experience contacting Golf Galaxy. On a scale of 1 to 5, how easy is it go get help on a Golf Galaxy problem?
GetHuman-208709: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-208709: I'd give them a two out of five on communication.
GetHuman: And what about Golf Galaxy's ability to quickly and effectively address your problem?
GetHuman-208709: For that I would say three out of five.
GetHuman: And finally- any advice for other Golf Galaxy customers?
GetHuman-208709: Call them early in the day or late. Don't forget any personal or account information you might need for Golf Galaxy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-208709 taken from his Golf Galaxy customer service problem that occurred on October 30th, 2017.