Good Housekeeping Magazine: Ashley was very nice. Little bit defensive. Ans...
A Good Housekeeping Magazine customer review by GetHuman user GetHuman-235755 from November 13th, 2017
Background on GetHuman-235755's case
GetHuman: GetHuman-235755 - can you tell our other Good Housekeeping Magazine customers when your case took place?
GetHuman-235755: Yes I can. It was evening, on November 9th.
GetHuman: Did you reach out to Good Housekeeping Magazine, and if so, how?
GetHuman: And which of these common Good Housekeeping Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-235755 a list of common Good Housekeeping Magazine problems)
GetHuman-235755: "Setup Service" was why I was trying to call.
GetHuman-235755's review of Good Housekeeping Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Good Housekeeping Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-235755: Ashley was very nice. Little bit defensive. Answered my questions as best as she could and cancelled my order as requested butI still don't know how I signed up for "continuous renewal" and why the rate was $** higher than when I last renewed.
GetHuman: Let's quantify your experience contacting Good Housekeeping Magazine. On a scale of 1 to 5, how easy is it go get help on a Good Housekeeping Magazine problem?
GetHuman-235755: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-235755: I'd give them a five out of five on communication.
GetHuman: And what about Good Housekeeping Magazine's ability to quickly and effectively address your problem?
GetHuman-235755: For that I would say five out of five.
GetHuman: And finally- any advice for other Good Housekeeping Magazine customers?
GetHuman-235755: Call them early in the day or late. Don't forget any personal or account information you might need for Good Housekeeping Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-235755 taken from his Good Housekeeping Magazine customer service problem that occurred on November 9th, 2017.