Good Humor-Breyers Ice Cream: Found splint of wood in my ice cream

A Good Humor-Breyers Ice Cream customer review by GetHuman user GetHuman52159 from December 7th, 2017

Background on GetHuman52159's case

GetHuman: GetHuman52159 - can you tell our other Good Humor-Breyers Ice Cream customers when your case took place?
GetHuman52159: Yes. It was morning, on December 2nd.
GetHuman: Did you reach out to Good Humor-Breyers Ice Cream, and if so, how?
GetHuman52159: I used the 800-931-2826 number I found for on the GetHuman Good Humor-Breyers Ice Cream customer phone number page I was on: Good Humor-Breyers Ice Cream Customer Service Phone Number
GetHuman: And which of these common Good Humor-Breyers Ice Cream customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman52159 a list of common Good Humor-Breyers Ice Cream problems)
GetHuman52159: "Returns" was why I was trying to call.

GetHuman52159's review of Good Humor-Breyers Ice Cream customer service

GetHuman: So how would you sum up your experience for GetHuman's Good Humor-Breyers Ice Cream customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman52159: Found splint of wood in my ice cream
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman52159: I bit into a wood splint in my strawberry shortcake ice cream. It was at the top before the wood stick even starts. It stuck into the roof of my mouth. I eat two a day and love them but now I'm scared of swallowing a wood piece. Please look into this so it doesn't happen again. I have a picture if you need it and bought it at *-eleven in Clearwater Fl. Thank you
GetHuman: Let's quantify your experience contacting Good Humor-Breyers Ice Cream. On a scale of 1 to 5, how easy is it go get help on a Good Humor-Breyers Ice Cream problem?
GetHuman52159: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman52159: I'd give them a four out of five on communication.
GetHuman: And what about Good Humor-Breyers Ice Cream's ability to quickly and effectively address your problem?
GetHuman52159: For that I would say one out of five.
GetHuman: And finally- any advice for other Good Humor-Breyers Ice Cream customers?
GetHuman52159: Call them early in the day or late. Don't forget any personal or account information you might need for Good Humor-Breyers Ice Cream to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman52159 taken from his Good Humor-Breyers Ice Cream customer service problem that occurred on December 2nd, 2017.

Good Humor-Breyers Ice Cream

2.60 of 5 stars | 4 reviews

GetHuman52159's Good Humor-Breyers Ice Cream Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Good Humor-Breyers Ice Cream, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Good Humor-Breyers Ice Cream in any way.

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