Goodman Manufacturing Co.: For Manufacturing defect that led my three and...

A Goodman Manufacturing Co. customer review by GetHuman user GetHuman-premsri from December 8th, 2017

Background on GetHuman-premsri's case

GetHuman: GetHuman-premsri - can you tell our other Goodman Manufacturing Co. customers when your case took place?
GetHuman-premsri: Yes I can. It was morning, on December 7th.
GetHuman: Did you reach out to Goodman Manufacturing Co., and if so, how?
GetHuman-premsri: I used the 877-254-4729 number I found for on the GetHuman Goodman Manufacturing Co. customer phone number page I was on: Goodman Manufacturing Co. Customer Service Phone Number
GetHuman: And which of these common Goodman Manufacturing Co. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-premsri a list of common Goodman Manufacturing Co. problems)
GetHuman-premsri: "Complaint" was why I was trying to call.

GetHuman-premsri's review of Goodman Manufacturing Co. customer service

GetHuman: So how would you sum up your experience for GetHuman's Goodman Manufacturing Co. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-premsri: For Manufacturing defect that led my three and half unit failed.
GetHuman: Can you tell the rest of us a bit more from what happened on 12/07/17?
GetHuman-premsri: Compressor wires that were tied to compressor pipe at the time of manufacturing that caused overheating and overheating caused a big hole in the copper tubing. Therefore the Freon leaked out completely, and making the unit worthless.
GetHuman: Let's quantify your experience contacting Goodman Manufacturing Co.. On a scale of 1 to 5, how easy is it go get help on a Goodman Manufacturing Co. problem?
GetHuman-premsri: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-premsri: I'd give them a two out of five on communication.
GetHuman: And what about Goodman Manufacturing Co.'s ability to quickly and effectively address your problem?
GetHuman-premsri: For that I would say three out of five.
GetHuman: And finally- any advice for other Goodman Manufacturing Co. customers?
GetHuman-premsri: Call them early in the day or late. Don't forget any personal or account information you might need for Goodman Manufacturing Co. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-premsri taken from his Goodman Manufacturing Co. customer service problem that occurred on December 7th, 2017.

Goodman Manufacturing Co.

4.00 of 5 stars | 33 reviews

GetHuman-premsri's Goodman Manufacturing Co. Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Goodman Manufacturing Co., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Goodman Manufacturing Co. in any way.

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