Google Nest: i am interested in purchasing a nest thermostat...
A Google Nest customer review by GetHuman user ~pedro figueiras from November 19th, 2017
Background on ~pedro figueiras's case
GetHuman: ~pedro figueiras - can you tell our other Google Nest customers when your case took place?
~pedro figueiras: Yes. It was afternoon, on November 16th.
GetHuman: Did you reach out to Google Nest, and if so, how?
GetHuman: And which of these common Google Nest customer issues best describes the reason you wanted to talk to them?
(Shows ~pedro figueiras a list of common Google Nest problems)
~pedro figueiras: "Problem With the App" was why I was trying to call.
~pedro figueiras's review of Google Nest customer service
GetHuman: So how would you sum up your experience for GetHuman's Google Nest customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pedro figueiras: i am interested in purchasing a nest thermostate but having prpblems setting up nest app. *****@***.com
GetHuman: Let's quantify your experience contacting Google Nest. On a scale of 1 to 5, how easy is it go get help on a Google Nest problem?
~pedro figueiras: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pedro figueiras: I'd give them a five out of five on communication.
GetHuman: And what about Google Nest's ability to quickly and effectively address your problem?
~pedro figueiras: For that I would say five out of five.
GetHuman: And finally- any advice for other Google Nest customers?
~pedro figueiras: Call them early in the day or late. Don't forget any personal or account information you might need for Google Nest to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pedro figueiras taken from his Google Nest customer service problem that occurred on November 16th, 2017.