Google Play: Gave y'all ****.** dollars for a game dh Texas...

A Google Play customer review by GetHuman user ~stevie flake from November 26th, 2017

Background on ~stevie flake's case

GetHuman: ~stevie flake - can you tell our other Google Play customers when your case took place?
~stevie flake: Sure. It was morning, on November 21st.
GetHuman: Did you reach out to Google Play, and if so, how?
~stevie flake: I used the 855-836-3987 number I found for on the GetHuman Google Play customer phone number page I was on: Google Play Customer Service Phone Number
GetHuman: And which of these common Google Play customer issues best describes the reason you wanted to talk to them?
(Shows ~stevie flake a list of common Google Play problems)
~stevie flake: "Update Account Information" was why I was trying to call.

~stevie flake's review of Google Play customer service

GetHuman: So how would you sum up your experience for GetHuman's Google Play customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~stevie flake: Gave y'all ****.** dollars for a game dh Texas poker and still no jackpot on it supplies to win for *** mill coins past that ** times y'all want fix been * months if not fixt soon hireing a lawyer and getting my money back false avertisement
GetHuman: Let's quantify your experience contacting Google Play. On a scale of 1 to 5, how easy is it go get help on a Google Play problem?
~stevie flake: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~stevie flake: I'd give them a four out of five on communication.
GetHuman: And what about Google Play's ability to quickly and effectively address your problem?
~stevie flake: For that I would say five out of five.
GetHuman: And finally- any advice for other Google Play customers?
~stevie flake: Call them early in the day or late. Don't forget any personal or account information you might need for Google Play to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~stevie flake taken from his Google Play customer service problem that occurred on November 21st, 2017.

Google Play

3.90 of 5 stars | 184 reviews

~stevie flake's Google Play Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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