Google: What the ****? You can't get a hold of gooogle...
A Google customer review by GetHuman user ~what the hell from November 17th, 2017
Background on ~what the hell's case
GetHuman: ~what the hell - can you tell our other Google customers when your case took place?
~what the hell: Yes I can. It was afternoon, on November 12th.
GetHuman: Did you reach out to Google, and if so, how?
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows ~what the hell a list of common Google problems)
~what the hell: "Update Account Information" was why I was trying to call.
~what the hell's review of Google customer service
GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~what the hell: What the ****? You can't get a hold of gooogle, google play store *****. What the **** is happpening with google?
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
~what the hell: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~what the hell: I'd give them a three out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
~what the hell: For that I would say one out of five.
GetHuman: And finally- any advice for other Google customers?
~what the hell: Call them early in the day or late. Don't forget any personal or account information you might need for Google to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~what the hell taken from his Google customer service problem that occurred on November 12th, 2017.