Graduationsource.com: I can't seem to talk to anyone. I call and hear...
A Graduationsource.com customer review by GetHuman user ~Chris from November 22nd, 2017
Background on ~Chris's case
GetHuman: ~Chris - can you tell our other Graduationsource.com customers when your case took place?
~Chris: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Graduationsource.com, and if so, how?
GetHuman: And which of these common Graduationsource.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Chris a list of common Graduationsource.com problems)
~Chris: "Warranty claim" was why I was trying to call.
~Chris's review of Graduationsource.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Graduationsource.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Chris: I can't seem to talk to anyone. I call and hear music for about ** minutes then it hangs up. When I use live chat, I have to wait. I haven't heard from representative in about **. This is very frustrating. I had been told I would get my order by **** and still haven't received it. I need the gowns for Wednesday's graduation.
GetHuman: Let's quantify your experience contacting Graduationsource.com. On a scale of 1 to 5, how easy is it go get help on a Graduationsource.com problem?
~Chris: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Chris: I'd give them a four out of five on communication.
GetHuman: And what about Graduationsource.com's ability to quickly and effectively address your problem?
~Chris: For that I would say three out of five.
GetHuman: And finally- any advice for other Graduationsource.com customers?
~Chris: Call them early in the day or late. Don't forget any personal or account information you might need for Graduationsource.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Chris taken from his Graduationsource.com customer service problem that occurred on November 14th, 2017.
Graduationsource.com
1.50 of 5 stars | 1 reviews
~Chris's Graduationsource.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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