Graveyardmall.com: web site been down for * days ,no emails or pho...
A Graveyardmall.com customer review by GetHuman user ~kevster53 from November 16th, 2017
Background on ~kevster53 's case
GetHuman: ~kevster53 - can you tell our other Graveyardmall.com customers when your case took place?
~kevster53 : Yup. It was evening, on November 9th.
GetHuman: Did you reach out to Graveyardmall.com, and if so, how?
GetHuman: And which of these common Graveyardmall.com customer issues best describes the reason you wanted to talk to them?
(Shows ~kevster53 a list of common Graveyardmall.com problems)
~kevster53 : "Returns" was why I was trying to call.
~kevster53 's review of Graveyardmall.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Graveyardmall.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kevster53 : web site been down for * days ,no emails or phone calls returned,I have a order that is unable to track or to see if it shipped yet.
GetHuman: Let's quantify your experience contacting Graveyardmall.com. On a scale of 1 to 5, how easy is it go get help on a Graveyardmall.com problem?
~kevster53 : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kevster53 : I'd give them a four out of five on communication.
GetHuman: And what about Graveyardmall.com's ability to quickly and effectively address your problem?
~kevster53 : For that I would say three out of five.
GetHuman: And finally- any advice for other Graveyardmall.com customers?
~kevster53 : Call them early in the day or late. Don't forget any personal or account information you might need for Graveyardmall.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kevster53 taken from his Graveyardmall.com customer service problem that occurred on November 9th, 2017.
Graveyardmall.com
1.00 of 5 stars | 2 reviews
~kevster53 's Graveyardmall.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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