Green Dot: I PAID GREENDOT **.** TO SEND FOR CREDIT CARD!Y...

A Green Dot customer review by GetHuman user GetHuman-134189 from November 24th, 2017

Background on GetHuman-134189's case

GetHuman: GetHuman-134189 - can you tell our other Green Dot customers when your case took place?
GetHuman-134189: Yes. It was morning, on November 22nd.
GetHuman: Did you reach out to Green Dot, and if so, how?
GetHuman-134189: I used the 866-795-7597 number I found for on the GetHuman Green Dot customer phone number page I was on: Green Dot Customer Service Phone Number
GetHuman: And which of these common Green Dot customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-134189 a list of common Green Dot problems)
GetHuman-134189: "Account access" was why I was trying to call.

GetHuman-134189's review of Green Dot customer service

GetHuman: So how would you sum up your experience for GetHuman's Green Dot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-134189: I PAID GREENDOT **.** TO SEND FOR CREDIT CARD!YOU ARE A BIG FRAUD!ON BACK OF MONEY PAK IT SAYS YOU KEEP TRACK OF ALL TRANSACTIONS! SO GIVE ME THE INFO OR I GO TO THE POLICE!I MEAN IT!YOU ARE AS BAD OF A THEIF AS THE OTHER PEOPLE! I WANT JUSTICE NOW!
GetHuman: Let's quantify your experience contacting Green Dot. On a scale of 1 to 5, how easy is it go get help on a Green Dot problem?
GetHuman-134189: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-134189: I'd give them a two out of five on communication.
GetHuman: And what about Green Dot's ability to quickly and effectively address your problem?
GetHuman-134189: For that I would say one out of five.
GetHuman: And finally- any advice for other Green Dot customers?
GetHuman-134189: Call them early in the day or late. Don't forget any personal or account information you might need for Green Dot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-134189 taken from his Green Dot customer service problem that occurred on November 22nd, 2017.

Green Dot

1.48 of 5 stars | 352 reviews
Green Dot ReviewsGreen Dot's Phone NumberAll Green Dot contact info

GetHuman-134189's Green Dot Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Green Dot, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Green Dot in any way.

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