Green Dot: I bought * greendot cards at a store cause I co...

A Green Dot customer review by GetHuman user GetHuman-jamiecal from December 10th, 2017

Background on GetHuman-jamiecal's case

GetHuman: GetHuman-jamiecal - can you tell our other Green Dot customers when your case took place?
GetHuman-jamiecal: Yup. It was middle of the night, on December 8th.
GetHuman: Did you reach out to Green Dot, and if so, how?
GetHuman-jamiecal: I used the 866-795-7597 number I found for on the GetHuman Green Dot customer phone number page I was on: Green Dot Customer Service Phone Number
GetHuman: And which of these common Green Dot customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jamiecal a list of common Green Dot problems)
GetHuman-jamiecal: "Update account information" was why I was trying to call.

GetHuman-jamiecal's review of Green Dot customer service

GetHuman: So how would you sum up your experience for GetHuman's Green Dot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jamiecal: I bought * greendot cards at a store cause I couldn't put **** on my greendot*NASCAR card witch I've had for along time now and I could only put *** on two of the cards and *** on the third then it wouldn't let me regerster all * in my name so my bf and my brother did one n there names well the place I was paying with the cards did not know that and tride several times to get payment now they r all * blocked and I done want to have to send id cause they don't except temp.once and that's what Iowa issues is paper ones what should I do I need my money and why can't they transfer it on my NASCAR card
GetHuman: Let's quantify your experience contacting Green Dot. On a scale of 1 to 5, how easy is it go get help on a Green Dot problem?
GetHuman-jamiecal: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jamiecal: I'd give them a one out of five on communication.
GetHuman: And what about Green Dot's ability to quickly and effectively address your problem?
GetHuman-jamiecal: For that I would say one out of five.
GetHuman: And finally- any advice for other Green Dot customers?
GetHuman-jamiecal: Call them early in the day or late. Don't forget any personal or account information you might need for Green Dot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jamiecal taken from his Green Dot customer service problem that occurred on December 8th, 2017.

Green Dot

1.48 of 5 stars | 352 reviews

GetHuman-jamiecal's Green Dot Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Green Dot, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Green Dot in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!