Green Dot: just call *-***-***-****, give it all the info...
A Green Dot customer review by GetHuman user ~Sean Aguiar from November 23rd, 2017
Background on ~Sean Aguiar's case
GetHuman: ~Sean Aguiar - can you tell our other Green Dot customers when your case took place?
~Sean Aguiar: Sure. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Green Dot, and if so, how?
GetHuman: And which of these common Green Dot customer issues best describes the reason you wanted to talk to them?
(Shows ~Sean Aguiar a list of common Green Dot problems)
~Sean Aguiar: "Can't Access Funds" was why I was trying to call.
~Sean Aguiar's review of Green Dot customer service
GetHuman: So how would you sum up your experience for GetHuman's Green Dot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sean Aguiar: just call *-***-***-****, give it all the info you have, and eventually it will give the line to a real person, I just did this.
GetHuman: Let's quantify your experience contacting Green Dot. On a scale of 1 to 5, how easy is it go get help on a Green Dot problem?
~Sean Aguiar: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sean Aguiar: I'd give them a one out of five on communication.
GetHuman: And what about Green Dot's ability to quickly and effectively address your problem?
~Sean Aguiar: For that I would say three out of five.
GetHuman: And finally- any advice for other Green Dot customers?
~Sean Aguiar: Call them early in the day or late. Don't forget any personal or account information you might need for Green Dot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sean Aguiar taken from his Green Dot customer service problem that occurred on November 14th, 2017.