Green Tree Servicing: To get through the voice mail press ***you will...
A Green Tree Servicing customer review by GetHuman user ~Flob knob from November 16th, 2017
Background on ~Flob knob's case
GetHuman: ~Flob knob - can you tell our other Green Tree Servicing customers when your case took place?
~Flob knob: Yeah. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Green Tree Servicing, and if so, how?
GetHuman: And which of these common Green Tree Servicing customer issues best describes the reason you wanted to talk to them?
(Shows ~Flob knob a list of common Green Tree Servicing problems)
~Flob knob: "Extension" was why I was trying to call.
~Flob knob's review of Green Tree Servicing customer service
GetHuman: So how would you sum up your experience for GetHuman's Green Tree Servicing customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Flob knob: To get through the voice mail press ***you will be prompted for a name or extension number.**Extension numbers are from ***** through *****. IF you go back to a voice mail, press * again and reenter the extension number or another extension number until you get a live person. Otherwise go to this link to send them an email:**https:**secure.gtservicing.com*CustomerService*email*csaEmail.html
GetHuman: Let's quantify your experience contacting Green Tree Servicing. On a scale of 1 to 5, how easy is it go get help on a Green Tree Servicing problem?
~Flob knob: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Flob knob: I'd give them a three out of five on communication.
GetHuman: And what about Green Tree Servicing's ability to quickly and effectively address your problem?
~Flob knob: For that I would say one out of five.
GetHuman: And finally- any advice for other Green Tree Servicing customers?
~Flob knob: Call them early in the day or late. Don't forget any personal or account information you might need for Green Tree Servicing to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Flob knob taken from his Green Tree Servicing customer service problem that occurred on November 15th, 2017.