Griffintechnology.com: When I called Griffin, they were excellent. Ver...
A Griffintechnology.com customer review by GetHuman user ~Survivor user from November 25th, 2017
Background on ~Survivor user's case
GetHuman: ~Survivor user - can you tell our other Griffintechnology.com customers when your case took place?
~Survivor user: Sure. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Griffintechnology.com, and if so, how?
GetHuman: And which of these common Griffintechnology.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Survivor user a list of common Griffintechnology.com problems)
~Survivor user: "Track order" was why I was trying to call.
~Survivor user's review of Griffintechnology.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Griffintechnology.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Survivor user: When I called Griffin, they were excellent. Very, friendly*and eager to help. You talk to actual Griffin people in *Nashville, not a call-center. Had a questions about*ipad functions with a case, he retrieved an actual cased ipad and was able to answer them. Wish everyone had service like this! Thanks Griffin!
GetHuman: Let's quantify your experience contacting Griffintechnology.com. On a scale of 1 to 5, how easy is it go get help on a Griffintechnology.com problem?
~Survivor user: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Survivor user: I'd give them a five out of five on communication.
GetHuman: And what about Griffintechnology.com's ability to quickly and effectively address your problem?
~Survivor user: For that I would say five out of five.
GetHuman: And finally- any advice for other Griffintechnology.com customers?
~Survivor user: Call them early in the day or late. Don't forget any personal or account information you might need for Griffintechnology.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Survivor user taken from his Griffintechnology.com customer service problem that occurred on November 23rd, 2017.
Griffintechnology.com
5.00 of 5 stars | 3 reviews
~Survivor user's Griffintechnology.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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