Groupon: Promo code less than the **% indicated for loca...

A Groupon customer review by GetHuman user GetHuman-dianehal from December 1st, 2017

Background on GetHuman-dianehal's case

GetHuman: GetHuman-dianehal - can you tell our other Groupon customers when your case took place?
GetHuman-dianehal: Yup. It was evening, on November 26th.
GetHuman: Did you reach out to Groupon, and if so, how?
GetHuman-dianehal: I used the 877-788-7858 number I found for on the GetHuman Groupon customer phone number page I was on: Groupon Customer Service Phone Number
GetHuman: And which of these common Groupon customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-dianehal a list of common Groupon problems)
GetHuman-dianehal: "Edit listing" was why I was trying to contact.

GetHuman-dianehal's review of Groupon customer service

GetHuman: So how would you sum up your experience for GetHuman's Groupon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-dianehal: Promo code less than the **% indicated for local discounts
GetHuman: Can you tell the rest of us a bit more from what happened on 11/26/17?
GetHuman-dianehal: Yesterday, I tried more than *x to purchase and apply the JUMBO* -**% promo code to -Three Vouchers: Each Voucher Good for $** Worth of Food and Drink - Vitality Bowls - Traderspoint (Indy). It indicated the code was applied, but it was less than **%, so I back out of the purchase.
GetHuman: Let's quantify your experience contacting Groupon. On a scale of 1 to 5, how easy is it go get help on a Groupon problem?
GetHuman-dianehal: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-dianehal: I'd give them a five out of five on communication.
GetHuman: And what about Groupon's ability to quickly and effectively address your problem?
GetHuman-dianehal: For that I would say five out of five.
GetHuman: And finally- any advice for other Groupon customers?
GetHuman-dianehal: Call them early in the day or late. Don't forget any personal or account information you might need for Groupon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-dianehal taken from his Groupon customer service problem that occurred on November 26th, 2017.


2.83 of 5 stars | 1029 reviews

GetHuman-dianehal's Groupon Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Groupon, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Groupon in any way.

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