Guardian Dental Insurance: Horrible and rude service. Your website search...
A Guardian Dental Insurance customer review by GetHuman user GetHuman-joshmfr from November 29th, 2017
Background on GetHuman-joshmfr's case
GetHuman: GetHuman-joshmfr - can you tell our other Guardian Dental Insurance customers when your case took place?
GetHuman-joshmfr: Sure. It was morning, on November 22nd.
GetHuman: Did you reach out to Guardian Dental Insurance, and if so, how?
GetHuman: And which of these common Guardian Dental Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-joshmfr a list of common Guardian Dental Insurance problems)
GetHuman-joshmfr: "Find a provider" was why I was trying to call.
GetHuman-joshmfr's review of Guardian Dental Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Guardian Dental Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-joshmfr: Horrible and rude service. Your website search does not work when there are no results for ** miles around a major city. Multiple transfers and hours of wasted time. I would rate them a zero if I could
GetHuman: Let's quantify your experience contacting Guardian Dental Insurance. On a scale of 1 to 5, how easy is it go get help on a Guardian Dental Insurance problem?
GetHuman-joshmfr: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-joshmfr: I'd give them a one out of five on communication.
GetHuman: And what about Guardian Dental Insurance's ability to quickly and effectively address your problem?
GetHuman-joshmfr: For that I would say four out of five.
GetHuman: And finally- any advice for other Guardian Dental Insurance customers?
GetHuman-joshmfr: Call them early in the day or late. Don't forget any personal or account information you might need for Guardian Dental Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-joshmfr taken from his Guardian Dental Insurance customer service problem that occurred on November 22nd, 2017.