H2O Wireless: I beg you pls don't choose this scv it ******Cu...
A H2O Wireless customer review by GetHuman user GetHuman-243087 from November 19th, 2017
Background on GetHuman-243087's case
GetHuman: GetHuman-243087 - can you tell our other H2O Wireless customers when your case took place?
GetHuman-243087: Yeah. It was morning, on November 11th.
GetHuman: Did you reach out to H2O Wireless, and if so, how?
GetHuman: And which of these common H2O Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-243087 a list of common H2O Wireless problems)
GetHuman-243087: "Cancel Account" was why I was trying to call.
GetHuman-243087's review of H2O Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's H2O Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-243087: I beg you pls don't choose this scv it ******Customer serv suks where r the from they place you on hold then you're disconnected. The automated system ***** it prompts you to select * number then tells you to wait to b connected then another recording comes on I stayed on the phone for ** mins only to b hung on after cust svc rep came on and then placed me back on hold I would not recommened this svc to my worst enemy. IT ***** ***** *****!!!!!!!
GetHuman: Let's quantify your experience contacting H2O Wireless. On a scale of 1 to 5, how easy is it go get help on a H2O Wireless problem?
GetHuman-243087: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-243087: I'd give them a one out of five on communication.
GetHuman: And what about H2O Wireless's ability to quickly and effectively address your problem?
GetHuman-243087: For that I would say four out of five.
GetHuman: And finally- any advice for other H2O Wireless customers?
GetHuman-243087: Call them early in the day or late. Don't forget any personal or account information you might need for H2O Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-243087 taken from his H2O Wireless customer service problem that occurred on November 11th, 2017.