H2O Wireless: I've been having trouble with their website whe...
A H2O Wireless customer review by GetHuman user ~Jigsaw London from November 23rd, 2017
Background on ~Jigsaw London's case
GetHuman: ~Jigsaw London - can you tell our other H2O Wireless customers when your case took place?
~Jigsaw London: Sure. It was evening, on November 17th.
GetHuman: Did you reach out to H2O Wireless, and if so, how?
GetHuman: And which of these common H2O Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Jigsaw London a list of common H2O Wireless problems)
~Jigsaw London: "Setup service" was why I was trying to call.
~Jigsaw London's review of H2O Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's H2O Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jigsaw London: I've been having trouble with their website when making a payment for * months now. Customer service is no help at all. Still have yet to speak to anyone regarding my payment issues.
GetHuman: Let's quantify your experience contacting H2O Wireless. On a scale of 1 to 5, how easy is it go get help on a H2O Wireless problem?
~Jigsaw London: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jigsaw London: I'd give them a four out of five on communication.
GetHuman: And what about H2O Wireless's ability to quickly and effectively address your problem?
~Jigsaw London: For that I would say five out of five.
GetHuman: And finally- any advice for other H2O Wireless customers?
~Jigsaw London: Call them early in the day or late. Don't forget any personal or account information you might need for H2O Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jigsaw London taken from his H2O Wireless customer service problem that occurred on November 17th, 2017.