HBO Go: App won't work (all of a sudden) on iPad.
A HBO Go customer review by GetHuman user GetHuman-bmusical from December 8th, 2017
Background on GetHuman-bmusical's case
GetHuman: GetHuman-bmusical - can you tell our other HBO Go customers when your case took place?
GetHuman-bmusical: Sure. It was middle of the night, on December 7th.
GetHuman: Did you reach out to HBO Go, and if so, how?
GetHuman: And which of these common HBO Go customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-bmusical a list of common HBO Go problems)
GetHuman-bmusical: "None of those really matches why I wanted to contact HBO Go that day." was why I was trying to contact.
GetHuman-bmusical's review of HBO Go customer service
GetHuman: So how would you sum up your experience for GetHuman's HBO Go customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-bmusical: App won't work (all of a sudden) on iPad.
GetHuman: Can you tell the rest of us a bit more from what happened on 12/07/17?
GetHuman-bmusical: I have Dish Everywhere.
GetHuman: Let's quantify your experience contacting HBO Go. On a scale of 1 to 5, how easy is it go get help on a HBO Go problem?
GetHuman-bmusical: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-bmusical: I'd give them a four out of five on communication.
GetHuman: And what about HBO Go's ability to quickly and effectively address your problem?
GetHuman-bmusical: For that I would say five out of five.
GetHuman: And finally- any advice for other HBO Go customers?
GetHuman-bmusical: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for HBO Go to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-bmusical taken from his HBO Go customer service problem that occurred on December 7th, 2017.
HBO Go
3.70 of 5 stars | 49 reviews
GetHuman-bmusical's HBO Go Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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