HP Retirement Services: could not access site to find out information a...
A HP Retirement Services customer review by GetHuman user ~johndent from November 20th, 2017
Background on ~johndent's case
GetHuman: ~johndent - can you tell our other HP Retirement Services customers when your case took place?
~johndent: Yup. It was morning, on November 15th.
GetHuman: Did you reach out to HP Retirement Services, and if so, how?
GetHuman: And which of these common HP Retirement Services customer issues best describes the reason you wanted to talk to them?
(Shows ~johndent a list of common HP Retirement Services problems)
~johndent: "Get insurance" was why I was trying to call.
~johndent's review of HP Retirement Services customer service
GetHuman: So how would you sum up your experience for GetHuman's HP Retirement Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~johndent: could not access site to find out information about my retirement benefits and have not received any new information in years ??? John Dent
GetHuman: Let's quantify your experience contacting HP Retirement Services. On a scale of 1 to 5, how easy is it go get help on a HP Retirement Services problem?
~johndent: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~johndent: I'd give them a five out of five on communication.
GetHuman: And what about HP Retirement Services's ability to quickly and effectively address your problem?
~johndent: For that I would say two out of five.
GetHuman: And finally- any advice for other HP Retirement Services customers?
~johndent: Call them early in the day or late. Don't forget any personal or account information you might need for HP Retirement Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~johndent taken from his HP Retirement Services customer service problem that occurred on November 15th, 2017.
HP Retirement Services
3.50 of 5 stars | 2 reviews
~johndent's HP Retirement Services Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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