HSBC Business (UK): HSBC is a huge company, so customer service is...
A HSBC Business (UK) customer review by GetHuman user ~ShannonFisher from November 11th, 2017
Background on ~ShannonFisher's case
GetHuman: ~ShannonFisher - can you tell our other HSBC Business (UK) customers when your case took place?
~ShannonFisher: Yeah. It was afternoon, on November 2nd.
GetHuman: Did you reach out to HSBC Business (UK), and if so, how?
GetHuman: And which of these common HSBC Business (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~ShannonFisher a list of common HSBC Business (UK) problems)
~ShannonFisher: "Setup an account" was why I was trying to call.
~ShannonFisher's review of HSBC Business (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's HSBC Business (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ShannonFisher: HSBC is a huge company, so customer service is bound to suffer. I found this number originally at http:**www.contactbanks.co.uk*phone-numbers***contact-hsbc%**bank-customer-service* and eventually I got through.
GetHuman: Let's quantify your experience contacting HSBC Business (UK). On a scale of 1 to 5, how easy is it go get help on a HSBC Business (UK) problem?
~ShannonFisher: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ShannonFisher: I'd give them a three out of five on communication.
GetHuman: And what about HSBC Business (UK)'s ability to quickly and effectively address your problem?
~ShannonFisher: For that I would say two out of five.
GetHuman: And finally- any advice for other HSBC Business (UK) customers?
~ShannonFisher: Call them early in the day or late. Don't forget any personal or account information you might need for HSBC Business (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ShannonFisher taken from his HSBC Business (UK) customer service problem that occurred on November 2nd, 2017.
HSBC Business (UK)
3.00 of 5 stars | 1 reviews
~ShannonFisher's HSBC Business (UK) Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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