Haband: Absolutely scared me talking to people who seem...
A Haband customer review by GetHuman user ~jeannie b from November 10th, 2017
Background on ~jeannie b's case
GetHuman: ~jeannie b - can you tell our other Haband customers when your case took place?
~jeannie b: Yes. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows ~jeannie b a list of common Haband problems)
~jeannie b: "Track order" was why I was trying to call.
~jeannie b's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jeannie b: Absolutely scared me talking to people who seem to not understand basic communication. The supervisor that I finally talked to sounded just like the C.S. rep and refused to identify herself by anything other tha Marjorie! I am cancelling my order and I will do no more business with this company.
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
~jeannie b: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jeannie b: I'd give them a four out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
~jeannie b: For that I would say three out of five.
GetHuman: And finally- any advice for other Haband customers?
~jeannie b: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jeannie b taken from his Haband customer service problem that occurred on November 4th, 2017.