Haband: Got a lot of double. Told credit would be in fu...
A Haband customer review by GetHuman user ~anonymous from November 19th, 2017
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other Haband customers when your case took place?
~anonymous: Yup. It was morning, on November 14th.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Haband problems)
~anonymous: "Overcharge/Strange charge" was why I was trying to call.
~anonymous's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: Got a lot of double. Told credit would be in full and was not. Charged for shipping. Items were horrible. Pants would fit an elephant Sent back priority mail, took * days for them to receive and ** days for me to receive partial credit back. Now I am fighting for the $*.** shipping charges I was told would be credited also. People can't speak English so how can they understand it???? Horrible company to deal with.
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
~anonymous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a four out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
~anonymous: For that I would say five out of five.
GetHuman: And finally- any advice for other Haband customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Haband customer service problem that occurred on November 14th, 2017.