Haband: Has taken since March **, **** to get my lost o...
A Haband customer review by GetHuman user ~pissed off royally from November 21st, 2017
Background on ~pissed off royally's case
GetHuman: ~pissed off royally - can you tell our other Haband customers when your case took place?
~pissed off royally: Sure. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed off royally a list of common Haband problems)
~pissed off royally: "Warranty claim" was why I was trying to call.
~pissed off royally's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed off royally: Has taken since March **, **** to get my lost order to me. When it arrived it was short * items. Haband said the order was complete, & luckily I had the original confirmation e mail showing what I was missing. As *f *-*-** still have not gotten the other * lost items but was told they would be shipped in next *-** days. One can but hope. Customer service at Haband is more than a joke. Even wrote corporate HQ & they have never responded.. BUT you are a valued customer!!!!
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
~pissed off royally: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed off royally: I'd give them a two out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
~pissed off royally: For that I would say five out of five.
GetHuman: And finally- any advice for other Haband customers?
~pissed off royally: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed off royally taken from his Haband customer service problem that occurred on November 15th, 2017.