Haband: I am very upset that whoever packed my order fo...
A Haband customer review by GetHuman user ~mad lady from October 31st, 2017
Background on ~mad lady's case
GetHuman: ~mad lady - can you tell our other Haband customers when your case took place?
~mad lady: Yes. It was afternoon, on October 28th.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows ~mad lady a list of common Haband problems)
~mad lady: "Complaint" was why I was trying to call.
~mad lady's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mad lady: I am very upset that whoever packed my order for * pair of shoes that were the same style except in * different colors and was on the order slip correct but they packed*shipped one pair that was completely different (was even a different size box)... I am wondering if I will ever order another thing from Haband... no phone number on online orders... had to look up on the internet... I have to send the wrong pair back (on my time even tho it wssn't my fault! I had better not be charged the shipping charge of *.**! Haband gets bad mark on this one!
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
~mad lady: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mad lady: I'd give them a one out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
~mad lady: For that I would say two out of five.
GetHuman: And finally- any advice for other Haband customers?
~mad lady: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mad lady taken from his Haband customer service problem that occurred on October 28th, 2017.