Haband: I called to place an order for my Dad for Chris...

A Haband customer review by GetHuman user GetHuman-105705 from November 25th, 2017

Background on GetHuman-105705's case

GetHuman: GetHuman-105705 - can you tell our other Haband customers when your case took place?
GetHuman-105705: Yes I can. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman-105705: I used the 800-742-2263 number I found for on the GetHuman Haband customer phone number page I was on: Haband Customer Service Phone Number
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-105705 a list of common Haband problems)
GetHuman-105705: "Returns" was why I was trying to call.

GetHuman-105705's review of Haband customer service

GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-105705: I called to place an order for my Dad for Christmas. The first time I called I spoke to Richard while placing my order I would ask the price of each item I was using the mail information i had in front of me. Every time we had a price difference. I became very upset and ended the call. I called back several hours later and spoke to Richard again reguested speaking to someone in the USA and was but on hold to have Richard again speak to me. Request a supervisor and she said they would reroute the call back to her. *she said she will take care of again the prices we not the same. I am very dissappointed in your customer servive my parents had purchased products from your company this ended today. Jobs need to come back to this country.
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
GetHuman-105705: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-105705: I'd give them a five out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
GetHuman-105705: For that I would say four out of five.
GetHuman: And finally- any advice for other Haband customers?
GetHuman-105705: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-105705 taken from his Haband customer service problem that occurred on November 22nd, 2017.


2.29 of 5 stars | 111 reviews

GetHuman-105705's Haband Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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