Haband: I talked to Rej in customer service and found o...
A Haband customer review by GetHuman user ~for mom from November 15th, 2017
Background on ~for mom's case
GetHuman: ~for mom - can you tell our other Haband customers when your case took place?
~for mom: Sure. It was morning, on November 10th.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows ~for mom a list of common Haband problems)
~for mom: "Track order" was why I was trying to call.
~for mom's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~for mom: I talked to Rej in customer service and found out he is in the Philippians. All customer service is there. He advised that my previous requests for cancellation of the VIP Service charge has been filled.
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
~for mom: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~for mom: I'd give them a four out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
~for mom: For that I would say three out of five.
GetHuman: And finally- any advice for other Haband customers?
~for mom: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~for mom taken from his Haband customer service problem that occurred on November 10th, 2017.