Haband: I tried to order * pairs of shoes using my Blai...

A Haband customer review by GetHuman user GetHuman-105176 from November 24th, 2017

Background on GetHuman-105176's case

GetHuman: GetHuman-105176 - can you tell our other Haband customers when your case took place?
GetHuman-105176: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman-105176: I used the 800-213-1220 number I found for on the GetHuman Haband customer phone number page I was on: Haband Customer Service Phone Number
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-105176 a list of common Haband problems)
GetHuman-105176: "Track order" was why I was trying to call.

GetHuman-105176's review of Haband customer service

GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-105176: I tried to order * pairs of shoes using my Blair credit card.I was told for *.*** I could get my shoes assured delivery.I said I expected * prs of shoes without paying more.Then I was told I could * more pair of shoes for under $**. I told the salesperson I only want *prs of shoes.Then he tried to get me to open an Haband account. I said I did not want to*I was using Blair.He persisted until I yelled:I only wanted * prs of shoes but now I want none and hope this is being recorded and to cancel my order.Then I hung up. Never again will I go to Haband for ANYTHING!!!!!
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
GetHuman-105176: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-105176: I'd give them a two out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
GetHuman-105176: For that I would say one out of five.
GetHuman: And finally- any advice for other Haband customers?
GetHuman-105176: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-105176 taken from his Haband customer service problem that occurred on November 17th, 2017.

Haband

2.29 of 5 stars | 111 reviews

GetHuman-105176's Haband Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Haband, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Haband in any way.

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