Haband: I tried to tell her that there was a problem wi...
A Haband customer review by GetHuman user GetHuman-233393 from November 10th, 2017
Background on GetHuman-233393's case
GetHuman: GetHuman-233393 - can you tell our other Haband customers when your case took place?
GetHuman-233393: Yup. It was morning, on November 1st.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-233393 a list of common Haband problems)
GetHuman-233393: "Complaint" was why I was trying to call.
GetHuman-233393's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-233393: I tried to tell her that there was a problem with your website, that it seemed to be in a loop. She tried to tell me that perhaps I wasn't doing it correctly. After trying for more than ** minutes to place my order online, trying to get customer service, etc. *I finally went to a different website to get your phone number so I could place my order. Please check your website.
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
GetHuman-233393: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-233393: I'd give them a three out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
GetHuman-233393: For that I would say four out of five.
GetHuman: And finally- any advice for other Haband customers?
GetHuman-233393: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-233393 taken from his Haband customer service problem that occurred on November 1st, 2017.