Haband: On *********, I ordered two pair of jeans. Toda...
A Haband customer review by GetHuman user ~Riley Oxley from November 4th, 2017
Background on ~Riley Oxley's case
GetHuman: ~Riley Oxley - can you tell our other Haband customers when your case took place?
~Riley Oxley: Yeah. It was late at night, on October 27th.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows ~Riley Oxley a list of common Haband problems)
~Riley Oxley: "Change order" was why I was trying to call.
~Riley Oxley's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Riley Oxley: On *********, I ordered two pair of jeans. Today, *********, I have NOT received the jeans & can't even get a response on status of order. BEWARE!
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
~Riley Oxley: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Riley Oxley: I'd give them a three out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
~Riley Oxley: For that I would say four out of five.
GetHuman: And finally- any advice for other Haband customers?
~Riley Oxley: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Riley Oxley taken from his Haband customer service problem that occurred on October 27th, 2017.