Haband: there was a humming noise in the background and...
A Haband customer review by GetHuman user GetHuman-210596 from October 31st, 2017
Background on GetHuman-210596's case
GetHuman: GetHuman-210596 - can you tell our other Haband customers when your case took place?
GetHuman-210596: Sure. It was morning, on October 24th.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-210596 a list of common Haband problems)
GetHuman-210596: "Warranty claim" was why I was trying to call.
GetHuman-210596's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-210596: there was a humming noise in the background and was very hard to hear the girl at customer service,also it is really bad that I need to wait so long to get a replacement Floor Lamp that the one I had was not working.I never thought that the servce would be this BAD at HABAND and to have to wait * to * wks for my replacement lamp after I paid for it and have to wait so long to get my new one.I am not very PLEASED right now with HABAND and what I did not have to go through to get in touch with someone at Customer service.Well at this time I do not know what else to say about the help I had from Customer Service I said all I could think of right now. THANK YOU Rickey Hart
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
GetHuman-210596: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-210596: I'd give them a two out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
GetHuman-210596: For that I would say three out of five.
GetHuman: And finally- any advice for other Haband customers?
GetHuman-210596: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-210596 taken from his Haband customer service problem that occurred on October 24th, 2017.