Haier Appliances: ** calls could not get past the option for ** f...
A Haier Appliances customer review by GetHuman user ~lorikeegan1 from November 22nd, 2017
Background on ~lorikeegan1's case
GetHuman: ~lorikeegan1 - can you tell our other Haier Appliances customers when your case took place?
~lorikeegan1: Yes I can. It was evening, on November 15th.
GetHuman: Did you reach out to Haier Appliances, and if so, how?
GetHuman: And which of these common Haier Appliances customer issues best describes the reason you wanted to talk to them?
(Shows ~lorikeegan1 a list of common Haier Appliances problems)
~lorikeegan1: "Returns" was why I was trying to call.
~lorikeegan1's review of Haier Appliances customer service
GetHuman: So how would you sum up your experience for GetHuman's Haier Appliances customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lorikeegan1: ** calls could not get past the option for ** for english , this is nuts i have a tv that i paid over *** for and i cant get anyone to help me and tell me where to even take this to have it looked at. bought it off of one of the tv shopping networks. they are no help at all either , if past a year order info is no longer on flle even though i have their invoice.
GetHuman: Let's quantify your experience contacting Haier Appliances. On a scale of 1 to 5, how easy is it go get help on a Haier Appliances problem?
~lorikeegan1: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lorikeegan1: I'd give them a five out of five on communication.
GetHuman: And what about Haier Appliances's ability to quickly and effectively address your problem?
~lorikeegan1: For that I would say three out of five.
GetHuman: And finally- any advice for other Haier Appliances customers?
~lorikeegan1: Call them early in the day or late. Don't forget any personal or account information you might need for Haier Appliances to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lorikeegan1 taken from his Haier Appliances customer service problem that occurred on November 15th, 2017.