Issue with Hampton Bay
A Hampton Bay customer review by GetHuman user GetHuman-lilcar from December 8th, 2017
Background on GetHuman-lilcar's case
GetHuman: GetHuman-lilcar - can you tell our other Hampton Bay customers when your case took place?
GetHuman-lilcar: Yes. It was afternoon, on December 3rd.
GetHuman: Did you reach out to Hampton Bay, and if so, how?
GetHuman: And which of these common Hampton Bay customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-lilcar a list of common Hampton Bay problems)
GetHuman-lilcar: "Warranty Claim" was why I was trying to call.
GetHuman-lilcar's review of Hampton Bay customer service
GetHuman: So how would you sum up your experience for GetHuman's Hampton Bay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-lilcar: Issue with Hampton Bay
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-lilcar: My new l.e.d. landscape lights are flickering.
GetHuman: Let's quantify your experience contacting Hampton Bay. On a scale of 1 to 5, how easy is it go get help on a Hampton Bay problem?
GetHuman-lilcar: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-lilcar: I'd give them a three out of five on communication.
GetHuman: And what about Hampton Bay's ability to quickly and effectively address your problem?
GetHuman-lilcar: For that I would say four out of five.
GetHuman: And finally- any advice for other Hampton Bay customers?
GetHuman-lilcar: Call them early in the day or late. Don't forget any personal or account information you might need for Hampton Bay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-lilcar taken from his Hampton Bay customer service problem that occurred on December 3rd, 2017.
Hampton Bay
4.50 of 5 stars | 33 reviews
GetHuman-lilcar's Hampton Bay Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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