HandHeldItems.com: did not receive my last order heated stir plate

A HandHeldItems.com customer review by GetHuman user GetHuman-donheikk from December 8th, 2017

Background on GetHuman-donheikk's case

GetHuman: GetHuman-donheikk - can you tell our other HandHeldItems.com customers when your case took place?
GetHuman-donheikk: Yes. It was afternoon, on December 4th.
GetHuman: Did you reach out to HandHeldItems.com, and if so, how?
GetHuman-donheikk: I used the 800-944-4322 number I found for on the GetHuman HandHeldItems.com customer phone number page I was on: HandHeldItems.com Customer Service Phone Number
GetHuman: And which of these common HandHeldItems.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-donheikk a list of common HandHeldItems.com problems)
GetHuman-donheikk: "Change order" was why I was trying to contact.

GetHuman-donheikk's review of HandHeldItems.com customer service

GetHuman: So how would you sum up your experience for GetHuman's HandHeldItems.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-donheikk: did not receive my last order heated stir plate
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman-donheikk: Did not receive my last order magnetic Hot Plate stirrer paid for it have a bank reference number no order
GetHuman: Let's quantify your experience contacting HandHeldItems.com. On a scale of 1 to 5, how easy is it go get help on a HandHeldItems.com problem?
GetHuman-donheikk: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-donheikk: I'd give them a four out of five on communication.
GetHuman: And what about HandHeldItems.com's ability to quickly and effectively address your problem?
GetHuman-donheikk: For that I would say three out of five.
GetHuman: And finally- any advice for other HandHeldItems.com customers?
GetHuman-donheikk: Call them early in the day or late. Don't forget any personal or account information you might need for HandHeldItems.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-donheikk taken from his HandHeldItems.com customer service problem that occurred on December 4th, 2017.


1.00 of 5 stars | 1 reviews

GetHuman-donheikk's HandHeldItems.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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