Handyman Club of America: My rating is a Horrible because you can't even...
A Handyman Club of America customer review by GetHuman user GetHuman-166241 from November 25th, 2017
Background on GetHuman-166241's case
GetHuman: GetHuman-166241 - can you tell our other Handyman Club of America customers when your case took place?
GetHuman-166241: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to Handyman Club of America, and if so, how?
GetHuman: And which of these common Handyman Club of America customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-166241 a list of common Handyman Club of America problems)
GetHuman-166241: "Setup service" was why I was trying to contact.
GetHuman-166241's review of Handyman Club of America customer service
GetHuman: So how would you sum up your experience for GetHuman's Handyman Club of America customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-166241: My rating is a Horrible because you can't even call customer support, it directs you to their Web site which is HTTP:**contact.handymanclub.com which then redirects you to something 'Scout"... There you have to senda message with you question or complaint. **** Poor Customer Service
GetHuman: Let's quantify your experience contacting Handyman Club of America. On a scale of 1 to 5, how easy is it go get help on a Handyman Club of America problem?
GetHuman-166241: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-166241: I'd give them a two out of five on communication.
GetHuman: And what about Handyman Club of America's ability to quickly and effectively address your problem?
GetHuman-166241: For that I would say one out of five.
GetHuman: And finally- any advice for other Handyman Club of America customers?
GetHuman-166241: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Handyman Club of America to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-166241 taken from his Handyman Club of America customer service problem that occurred on November 18th, 2017.