Handyman Club of America: To speak to a human, when the automated system...

A Handyman Club of America customer review by GetHuman user GetHuman-291024 from November 11th, 2017

Background on GetHuman-291024's case

GetHuman: GetHuman-291024 - can you tell our other Handyman Club of America customers when your case took place?
GetHuman-291024: Yes. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to Handyman Club of America, and if so, how?
GetHuman-291024: I used a help page I found on the GetHuman Handyman Club of America customer service contact info page: Contact Handyman Club of America Customer Service
GetHuman: And which of these common Handyman Club of America customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-291024 a list of common Handyman Club of America problems)
GetHuman-291024: "Complaint" was why I was trying to contact.

GetHuman-291024's review of Handyman Club of America customer service

GetHuman: So how would you sum up your experience for GetHuman's Handyman Club of America customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-291024: To speak to a human, when the automated system asks you for your membership number enter * then * and then repeat this. Eventually the system will tell you that it will find someone to help you.
GetHuman: Let's quantify your experience contacting Handyman Club of America. On a scale of 1 to 5, how easy is it go get help on a Handyman Club of America problem?
GetHuman-291024: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-291024: I'd give them a one out of five on communication.
GetHuman: And what about Handyman Club of America's ability to quickly and effectively address your problem?
GetHuman-291024: For that I would say four out of five.
GetHuman: And finally- any advice for other Handyman Club of America customers?
GetHuman-291024: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Handyman Club of America to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-291024 taken from his Handyman Club of America customer service problem that occurred on November 3rd, 2017.

Handyman Club of America

1.17 of 5 stars | 75 reviews

GetHuman-291024's Handyman Club of America Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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