Hansonellis.com: Worst experience ever!*AVOID THIS COMPANY!!*I p...
A Hansonellis.com customer review by GetHuman user GetHuman-290457 from November 26th, 2017
Background on GetHuman-290457's case
GetHuman: GetHuman-290457 - can you tell our other Hansonellis.com customers when your case took place?
GetHuman-290457: Yeah. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Hansonellis.com, and if so, how?
GetHuman: And which of these common Hansonellis.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-290457 a list of common Hansonellis.com problems)
GetHuman-290457: "Make a purchase" was why I was trying to call.
GetHuman-290457's review of Hansonellis.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Hansonellis.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-290457: Worst experience ever!*AVOID THIS COMPANY!!*I placed my order in February, they didn't ship it till the end of March. When I said that I will file a claim - they said we already shipped everything. In fact, I have received * instead of ** items and * of them has the wrong names on it, the other one item was broken! Seriously??!!!*When I asked them to refund my money they said absolutely the same information as the previous reviews said. We have received everything yesterday and will ship it this week. This week ended - my order hasn't been shipped! *DON't PURCHASE FROM THEM!!!*You will waste your time and money!
GetHuman: Let's quantify your experience contacting Hansonellis.com. On a scale of 1 to 5, how easy is it go get help on a Hansonellis.com problem?
GetHuman-290457: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-290457: I'd give them a four out of five on communication.
GetHuman: And what about Hansonellis.com's ability to quickly and effectively address your problem?
GetHuman-290457: For that I would say three out of five.
GetHuman: And finally- any advice for other Hansonellis.com customers?
GetHuman-290457: Call them early in the day or late. Don't forget any personal or account information you might need for Hansonellis.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-290457 taken from his Hansonellis.com customer service problem that occurred on November 23rd, 2017.
Hansonellis.com
1.00 of 5 stars | 3 reviews
GetHuman-290457's Hansonellis.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Hansonellis.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Hansonellis.com in any way.