Harbortouch: system is slow when using employee login
Background on GetHuman-lasrocas's case
GetHuman: GetHuman-lasrocas - can you tell our other Harbortouch customers when your case took place?
GetHuman-lasrocas: Sure. It was middle of the night, on December 1st.
GetHuman: Did you reach out to Harbortouch, and if so, how?
GetHuman: And which of these common Harbortouch customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-lasrocas a list of common Harbortouch problems)
GetHuman-lasrocas: "Technical support" was why I was trying to call.
GetHuman-lasrocas's review of Harbortouch customer service
GetHuman: So how would you sum up your experience for GetHuman's Harbortouch customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-lasrocas: system is slow when using employee login
GetHuman: Let's quantify your experience contacting Harbortouch. On a scale of 1 to 5, how easy is it go get help on a Harbortouch problem?
GetHuman-lasrocas: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-lasrocas: I'd give them a one out of five on communication.
GetHuman: And what about Harbortouch's ability to quickly and effectively address your problem?
GetHuman-lasrocas: For that I would say three out of five.
GetHuman: And finally- any advice for other Harbortouch customers?
GetHuman-lasrocas: Call them early in the day or late. Don't forget any personal or account information you might need for Harbortouch to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-lasrocas taken from his Harbortouch customer service problem that occurred on December 1st, 2017.
Harbortouch
1.00 of 5 stars | 3 reviews
GetHuman-lasrocas's Harbortouch Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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