Harland Clarke: these people ****.i ordered checks online. it s...
A Harland Clarke customer review by GetHuman user ~john from November 20th, 2017
Background on ~john's case
GetHuman: ~john - can you tell our other Harland Clarke customers when your case took place?
~john: Sure. It was afternoon, on November 14th.
GetHuman: Did you reach out to Harland Clarke, and if so, how?
GetHuman: And which of these common Harland Clarke customer issues best describes the reason you wanted to talk to them?
(Shows ~john a list of common Harland Clarke problems)
~john: "None of those really matches why I wanted to call Harland Clarke that day." was why I was trying to call.
~john's review of Harland Clarke customer service
GetHuman: So how would you sum up your experience for GetHuman's Harland Clarke customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~john: these people ****.i ordered checks online. it said it didn't go through.i redid it.two weeks later I get two boxes of checks all with the same numbers. after several phone calls talked to a supervisor who said I would receive a complete refund because of their ineptitude. well I only got half my money back. these people **** from top to bottom. they are rude and they are liars.i hope I can find a new way to order checks
GetHuman: Let's quantify your experience contacting Harland Clarke. On a scale of 1 to 5, how easy is it go get help on a Harland Clarke problem?
~john: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~john: I'd give them a three out of five on communication.
GetHuman: And what about Harland Clarke's ability to quickly and effectively address your problem?
~john: For that I would say four out of five.
GetHuman: And finally- any advice for other Harland Clarke customers?
~john: Call them early in the day or late. Don't forget any personal or account information you might need for Harland Clarke to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~john taken from his Harland Clarke customer service problem that occurred on November 14th, 2017.