Hartford Courant: Couldn't get anything except star to star mail...
A Hartford Courant customer review by GetHuman user ~ticked off from November 6th, 2017
Background on ~ticked off's case
GetHuman: ~ticked off - can you tell our other Hartford Courant customers when your case took place?
~ticked off: Sure. It was evening, on November 5th.
GetHuman: Did you reach out to Hartford Courant, and if so, how?
GetHuman: And which of these common Hartford Courant customer issues best describes the reason you wanted to talk to them?
(Shows ~ticked off a list of common Hartford Courant problems)
~ticked off: "Complaint" was why I was trying to call.
~ticked off's review of Hartford Courant customer service
GetHuman: So how would you sum up your experience for GetHuman's Hartford Courant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ticked off: Couldn't get anything except star to star mailbox message. - Cannot find a number to cancel service because I am moving.
GetHuman: Let's quantify your experience contacting Hartford Courant. On a scale of 1 to 5, how easy is it go get help on a Hartford Courant problem?
~ticked off: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ticked off: I'd give them a four out of five on communication.
GetHuman: And what about Hartford Courant's ability to quickly and effectively address your problem?
~ticked off: For that I would say one out of five.
GetHuman: And finally- any advice for other Hartford Courant customers?
~ticked off: Call them early in the day or late. Don't forget any personal or account information you might need for Hartford Courant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ticked off taken from his Hartford Courant customer service problem that occurred on November 5th, 2017.