Hartford Courant: Still holding....I get, "I'm sorry you're not g...
A Hartford Courant customer review by GetHuman user ~Beverly Clogston from November 17th, 2017
Background on ~Beverly Clogston's case
GetHuman: ~Beverly Clogston - can you tell our other Hartford Courant customers when your case took place?
~Beverly Clogston: Sure. It was afternoon, on November 11th.
GetHuman: Did you reach out to Hartford Courant, and if so, how?
GetHuman: And which of these common Hartford Courant customer issues best describes the reason you wanted to talk to them?
(Shows ~Beverly Clogston a list of common Hartford Courant problems)
~Beverly Clogston: "Cancel subscription" was why I was trying to call.
~Beverly Clogston's review of Hartford Courant customer service
GetHuman: So how would you sum up your experience for GetHuman's Hartford Courant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Beverly Clogston: Still holding....I get, "I'm sorry you're not getting your CT Shoppes flyers. I'll put in a request and you should get them in * weeks." They SHOULD NEVER HAVE STOPPED! and I call at least twice a week and they tell me the same thing. How many days are in THREE WEEKS!??? What is wrong with the Hartford Courant? When the post office delivered the flyers, they arrived, without fail, in the mailbox every Thursday. Since you took over, nothing!!!!!!! Why is that??????? I need my flyers...it's a matter of finances.
GetHuman: Let's quantify your experience contacting Hartford Courant. On a scale of 1 to 5, how easy is it go get help on a Hartford Courant problem?
~Beverly Clogston: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Beverly Clogston: I'd give them a one out of five on communication.
GetHuman: And what about Hartford Courant's ability to quickly and effectively address your problem?
~Beverly Clogston: For that I would say one out of five.
GetHuman: And finally- any advice for other Hartford Courant customers?
~Beverly Clogston: Call them early in the day or late. Don't forget any personal or account information you might need for Hartford Courant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Beverly Clogston taken from his Hartford Courant customer service problem that occurred on November 11th, 2017.