Health First Health Plans: i wish all other health services had the same s...
A Health First Health Plans customer review by GetHuman user ~preferred from November 24th, 2017
Background on ~preferred's case
GetHuman: ~preferred - can you tell our other Health First Health Plans customers when your case took place?
~preferred: Sure. It was morning, on November 16th.
GetHuman: Did you reach out to Health First Health Plans, and if so, how?
GetHuman: And which of these common Health First Health Plans customer issues best describes the reason you wanted to talk to them?
(Shows ~preferred a list of common Health First Health Plans problems)
~preferred: "Renew coverage" was why I was trying to call.
~preferred's review of Health First Health Plans customer service
GetHuman: So how would you sum up your experience for GetHuman's Health First Health Plans customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~preferred: i wish all other health services had the same services florida health first has. thumbs up Health First. New York service could use some of your training.
GetHuman: Let's quantify your experience contacting Health First Health Plans. On a scale of 1 to 5, how easy is it go get help on a Health First Health Plans problem?
~preferred: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~preferred: I'd give them a five out of five on communication.
GetHuman: And what about Health First Health Plans's ability to quickly and effectively address your problem?
~preferred: For that I would say three out of five.
GetHuman: And finally- any advice for other Health First Health Plans customers?
~preferred: Call them early in the day or late. Don't forget any personal or account information you might need for Health First Health Plans to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~preferred taken from his Health First Health Plans customer service problem that occurred on November 16th, 2017.
Health First Health Plans
5.00 of 5 stars | 4 reviews
~preferred's Health First Health Plans Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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